Biblioteca da Escola Galega de Administración Pública catalog

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Abreu, Manuel

A Administraçao e o público : algumas ideias e sugestoes para o seu atendimento elaboraçao, Manuel Abreu ; colaboraçao, Ana Maria Rodrigues, Ercília Sampaio - Lisboa Secretariado para a Modernizaçao Administrativa 1991 - 103 p. 29 cm

A16.3

Subjects--Topical Terms:
Servicios públicos
Atención ó usuario
Servicio ó cliente

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