A CONCEPTUAL framework for improving fire-fighting service quality of a public fire department 
Tzu-Jeng Deng ... [et al.] 
<br/><br/> Bibliografía : p. 420-422  A16.3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servicios públicos<br/>Loita contra incendios