TY  - GEN
AU  - LO, Carlos Wing-Hung
AU  - Wickins, Robert J.
TI  - Towards an accountable and quality public administration in Hong Kong: : redressing administrative grievances through the ombudsman
KW  - Administración pública
KW  - Control administrativo
KW  - Valedor do pobo
KW  - Hong Kong
N1  - Bibliografía : p. 766-772; A5.6
ER  -